Frequently Asked Questions
Everything you need to know about your CeraThrive style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and restocking fee.
How do I determine my correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your favorite similar garment and comparing it to our specifications for the most accurate fit.
Are your materials sustainably sourced?
Yes, at CeraThrive, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.
Can I track my package in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress until it reaches your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.